Your front desk, automated —
without replacing your EHR.
MedFlow sits beside your existing system and handles the work that eats your team's day — digital intake, insurance + ID capture, consent forms, appointment reminders, AI message triage, and referral / prior-auth tracking. Click anywhere below to see how it feels.
All data below is synthetic. Real engagements ship under a Business Associate Agreement.
What MedFlow does
5 screens · click any one
Today's schedule
Every patient for the day with intake, insurance, and forms status — your front desk knows in one glance who's ready and who needs a phone call.
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Patient intake before the appointment
The patient gets a secure link, completes contact info, uploads insurance card and ID, signs consents, and lists allergies & meds — before they walk in.
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AI-triaged messages
Refills, billing, lab questions, urgent symptoms — categorized with confidence scores and routed to the right person. AI assists. Clinical decisions stay with staff.
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Referrals & prior authorizations
Track every imaging auth, specialist referral, and medication PA. See what's pending, denied, or missing notes — before the patient calls to ask.
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Reminders that work
Confirmation, 24-hour, 2-hour, running-late, reschedule, follow-up — across SMS, email, and voice. Stop the no-show calls.
Open →HIPAA stance — what we ship for real engagements
BAA on request- AES-256 encryption at rest
- TLS 1.3 in transit only
- Role-based access · audit log
- Automatic logout · 15 min
- BAA-ready hosting (AWS)
- No PHI sent to non-HIPAA AI
Want one of these for your practice?
We build it under your brand, sized to your practice. Three minutes of typing gets you a portal, a private brief, and a human reply within one business day.