No more chasing approvals.
No more surprise charges.
MechDesk runs your front counter — vehicle drop-off, DVI with photos, texted estimates, customer authorizations, parts on order, ready-for-pickup, EPA disposal logs. Your techs work the bays. We work everything else.
All data below is synthetic. Real engagements ship with BAR-style repair authorization and EPA disposal manifests baked in.
What MechDesk does
5 screens · click any one
Today's bays
Every RO with status, technician, estimate state, and bay assignment. Spot stuck cars before they ship as old WIP.
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Vehicle intake + DVI
VIN scan, recall lookup, mileage, customer complaint, signed authorization. Tech runs a Digital Vehicle Inspection with photos before any wrench turns.
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Smart message triage
Approvals, declines, status checks, tow requests. Categorized with confidence scores. Tow + smoke + 'won't start' escalate immediately.
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Estimates & authorizations
Sent, viewed, approved, declined, expired. No surprise charges — nothing starts without the customer's text-back okay.
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Service reminders that bring people back
Oil change due by mileage, state inspection 60/30/7 days out, scheduled maintenance — auto-fired by VIN with one-tap rebooking.
Open →Compliance — what we ship for real engagements
EPA disposal log- BAR-style repair authorization
- EPA disposal manifests · oil, fluids, tires
- ASE / state cert tracking · auto-renew alerts
- VIN recall lookup on every intake
- AES-256 at rest · TLS 1.3 in transit
- Mitchell 1 / Shop-Ware sync ready
Want one of these for your shop?
We build it under your shop's brand, sized to your bays. Three minutes of typing gets you a portal, a private brief, and a human reply within one business day.